Delta County's emergency 911 notification system has switched over to a new service provider.
As a result, county residents may want to consider re-registering their personal and business phone numbers to ensure they continue to receive 911 emergency notifications.
(The change affects only the emergency 911 notification service and not the standard 911 emergency call-in line.)
County emergency manager Rob Fiedler explained, "Though contact information has been transferred from the old system to the new system, it is suggested all residents sign up for the new system to ensure they are included and their contact information is up to date and correct."
There is an online sign-up procedure for the new system, which is called "CodeRED."
On the county Internet home page, scroll down to "County Quick Links." Then click on "Register to receive emergency alerts."
That will bring up the sign-up page for CodeRED. It has spaces for registering, adding, or deleting phone numbers for persons and businesses. Email addresses can also be registered.
According to a system advisory from Fiedler's office, 911 emergency messages received by registered users will have a caller ID number of 866-419-5000. They may also be identified using the name "Emergency Comm," according to the advisory.
Fiedler said that returning the call, or dialing the 866-419-5000 number will reach a replay of the emergency 911 message.
Do not call 911 or the fire department after receiving a message on the CodeRED, Fiedler advises.
The CodeRED system will not override a call in progress if it finds the line busy, the advisory states. So, Fiedler advises that people "register more than one number, for example a cell phone and a home land line phone."
Delta County will be saving money by switching to the CodeRED system, Fiedler told the DCI. He explained that the previous service vendor wanted to raise the County's cost from about $11,000 per year to $30,000 per year.
By contrast, the county's first month on the new, CodeRED system, is between $700 and $800.
According to the advisory, the notification service "is funded by a monthly 70-cent phone surcharge on all cell phones and land lines within the county." Late last year the monthly charge was raised to $1 to pay increased costs, of maintenance and technology upgrades, officials said at that time.
According to the CodeRED website, "The CodeRED system, a service of Emergency Communications Network (ECN), is used by authorized government officials globally to deliver timely, public safety alerts regarding preparedness and recovery efforts related to critical events including winter storms."blog comments powered by Disqus