There is no element of the community's public safety network that is more essential and less visible than the Delta Dispatch Center.
Nine full-time and two part-time dispatchers work in the Delta Dispatch Center.
Their supervisor is
Connie Johnson. They were recently presented with commemorative recognition pins in conjunction with National Public Safety Telecommunications Week.
The indispensable services dispatchers provide were recognized by members of the Delta County Ambulance District (DCAD), and by Delta County Sheriff Fred McKee.
The county's emergency center dispatchers help keep people safe by combining professionalism and full-view situation awareness with state-of-the-art telecommunications in response to emergencies.
Sheriff McKee explained that the Delta Dispatch Center, operating under the general supervision of the sheriff's office, handles first-responder communications for the county and its six municipalities. The Delta center coordinates with the State Patrol communications center in Montrose, and handles calls for some federal agencies and neighboring counties. The Delta Dispatch Center also handles many non-emergency matters, from Red Flag Day burn notifications to routing officer contact requests and after-hours messages.
Kirby Clock, manager of the DCAD, said, "The dispatchers are our essential partners in the work we do, especially when they serve as emergency medical dispatchers (EMD)."
Charles Hufman, paramedic for the DCAD, explained the Delta center's dispatchers work as EMDs when situations require. They are specially trained and provided with specific situation materials allowing them to provide basic emergency instruction over the phone to 911 callers until first-responder help arrives.
Hufman noted a situation where Delta Dispatch staff gave real-time instructions over the phone on child birth to family and law enforcement responders in Cedaredge recently. "The Delta Dispatch personnel are a part of the whole emergency response effort," Hufman added.
The pins that were awarded to Johnson and her staff proclaim, "The Team Behind the Scenes."
The week-long observance of emergency telecommunications is sponsored by the Association of Public Safety Communications Officials (APCO). The observance "is designated as a time when citizens can thank public safety men and women who respond to emergency calls and dispatch emergency professionals and equipment during times of crisis."blog comments powered by Disqus