TDS Telecom, Inc., has confirmed that the network outage that impacted 911 service was caused by an animal, or animals. The outage impacted TDS services, including 911, in the communities of Cedaredge, Crawford, Eckert, Hotchkiss, Paonia and Somerset. A TDS field services team worked quickly to complete the repairs to the fiber.
"In order to prevent future, similar outages, we are looking to place the fiber in a protective pipe," said Cindy Tomlinson, assistant manager - public relations. "It's what we did in summer 2014 when an animal (or animals) caused a similar outage in a different section of our cable. At that time, we quickly placed the fiber in a protective pipe, which has since protected our fiber and ensures our customers have access to robust and reliable services."
Additional preventive measures were the topic of a discussion with local officials Tuesday. Delta County Sheriff Fred McKee planned to bring up issues with patching through emergency calls from some areas of the county.