DCMH kicks off DohJe gratitude program

Photo submitted At the Delta County Memorial Hospital annual employee appreciation barbecue, a new hospital employee gratitude program was launched with employees getting their photos taken. DohJe is Cantonese for thank you.

DCMH recently kicked off the DohJe gratitude program at an all-employee barbecue. The Delta hospital is part of a Harvard-based study measuring the power of gratitude in the workplace by implementing the DohJe program.

DohJe (pronounced Dough-Jay) means "Thank you" in Cantonese, and is seen as a way to improve health care through gratitude. The mission of this program, started in 2013, is to make it easy to thank nurses, doctors, therapists or any health care hero who goes the extra mile.

Delta County Memorial Hospital is the third health care facility to institute the DohJe gratitude program, joining University of California San Francisco Medical Center and Mountain Midwifery in Englewood.

For health care heroes, the site provides a safe way to receive, respond to, and keep all of their positive feedback in one place. Each time an e-thanks is sent out, a caregiver's management team is notified. This gratitude data is extremely valuable in showing hospitals and other facilities a new point of view on staff performance.

But don't use DohJe to lodge complaints -- it's about gratitude only.

"I started DohJe because I still have not been able to thank Laura, the amazing nurse who helped me deliver my first son five years ago," says DohJe CEO and Harvard Business School alum Amanda Krantz. "With the birth of my second son, I made sure I showed my gratitude before so much time passed that I couldn't track her down. When I realized how many other people share this unpaid gratitude debt, I knew I needed to start DohJe."

Recently, a $5.6 million grant from the John Templeton Foundation was awarded to UC Davis psychologist Robert Emmons. Emmons' research shows that practicing gratitude can increase happiness by 25 percent, lowers the lifetime risk for mental illness, and can alleviate depression.

"Gratitude works," he says. "It has the power to heal, to energize and to change lives." (www.apa.org).

"A person's whole life can change through the expression of gratitude. But sometimes people just need help getting started. DohJe might be just the right tool to help a lot of people share their gratitude, and to a very deserving segment of society," said Catherine Ryan Hyde, author of "Pay It Forward."


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